Camera Setup & Care

Before first use

Read the instructions supplied for your exact model. Check the contents, charging label and accessories before connecting or using the camera. If a part is damaged, a battery is swollen or something appears unsafe, stop and contact us.

Charging and batteries

Use the charging input and equipment specified for the model. Keep connectors dry and avoid damaged cables, excessive heat and unattended charging where the instructions advise against it. Do not puncture, crush or attempt to use a damaged battery. Ask for guidance before mailing a damaged or swollen battery.

Memory cards and files

Use a supported card type and capacity. Back up photographs and videos before formatting a card or resetting a camera. Follow the model’s instructions before removing storage or disconnecting during a transfer. Do not assume memory cards or batteries are interchangeable between products.

Cleaning and storage

Switch the camera off before cleaning. Follow the manual’s cleaning method and use suitable optical-care materials for the lens. Keep grit, moisture and harsh cleaning chemicals away from the camera and connectors. Store small accessories safely and supervise children during use.

Outdoor and wearable use

Check mounts and attachments before use. Keep the camera dry unless the exact model and any required housing are expressly approved for the intended water use. Follow the specified limits; a waterproof housing for another camera does not establish compatibility.

Connected features and privacy

If your model uses an app, follow its compatibility and connection instructions and review the app provider’s privacy information. Record lawfully and respect others’ privacy. Delete personal files and unlink accounts before returning a device, while retaining accessories that were supplied with it.

Help with your model

Email sale@fullicam.shop with the product name, order number and a description of the issue. These general reminders supplement the product’s specific instructions.

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